Payments

         Payment

We use Paypal secure payments to accept most major credit and debit cards on our website. You do not need to have a Paypal account or even register with them to use this method of payment. Once your transaction has been accepted Paypal will send you confirmation by email and we'll arrange dispatch of your order. At the point of dispatch we (Siam Crafts) will send you an email confirming acceptance and completion of your order. No contract exists between you and Siam Crafts until payment has been accepted and the email confirming dispatch has been sent.

For international orders please contact us first for a quote including shipping charges. We will then send you an interactive invoice detailing the full amount payable - if you have spam filters active please check your 'junk' folder for receipt. All you need to do in order to proceed is click the 'Pay Now' button which will take you to the Paypal Payment Gateway. As mentioned above you don't need to have a Paypal account to use this method.

Important:

As stated under our privacy policy statement it's important to note that we do not store credit card details nor do we share customer details with any 3rd parties.

Pricing and Availability of  Items

However much we endeavour to provide accurate information on a products detail, pricing or availability, inaccuracies and errors can occur. If we find a product has been incorrectly priced we reserve the right to suspend and /or cancel any order that has not been dispatched. In these circumstances we will inform you as soon as possible and give you the option of continuing with your purchase at the correct price, or if you so wish cancel the order. If we are unable to contact you within 24 hours we will cancel the order. If you have already paid we will issue a full refund.

All our items include VAT. Delivery and any other chargeable options you select will be clearly displayed before any confirmation of order or payment is made. All items are subject to availability. On selecting an item from it's product page you will be updated on its availability, if its out of stock, or you select a quantity that exceeds the number still available you won't be able to proceed with the order. However if for any reason you do manage to place an order for an unavailable item we will inform you as soon as possible of it's next availability. If you have already paid and wish to reorder at a later date we will offer you a full refund.

Our Products

We make every effort to describe and display our products as accurately as possible, however we do ask you to bear in mind the majority of our items are handmade. As such there may be small variations in detail, wood grain, size and colour between items in the same product range. Any measurements stated in product's details pages will be approximate and usually indicate the maximum dimensions of an item in a product range. Limitations of your own computer's equipment and/or settings may also affect the display of a product.

Also see our Terms and Conditions and Privacy Policy